Skip Navigation LinksHome > Tools and Resources > News

Welcome to the newsroom

Protect Your Identity From Phone Scams

9/1/2011 12:00 AM

Category: Alerts and Scams

If you receive a phone call indicating that your credit(VISA or MasterCard)/debit card has been compromised or you need to reactivate a card that was deactivated, and asks for the card number, do not provide any personal information. The fraudster may have some information like card your number, phone number and expiration date but will not have the 3 digit security code on the back of your card. Do not provide this number or any other personal information to the caller. This is a ‘phishing’ scam and the caller is trying to gather as much personal information as they can to perpetrate a crime and, in effect, steal your identity. If you have provided this type of information to someone over the phone, please review your account and contact the bank if you identify any fraudulent activity. Financial Institutions do not need to ask you this information as they would have this on file and carefully protected.